Question 1

Help, I’ve got a plumbing emergency!

Accepted Answer

What should you do when you discover a plumbing disaster? Safety first! If there is water anywhere close to electrical outlets or appliances, the very first thing is to switch off the power at the breaker box. Then, try to reduce any further leaking or flooding.

Question 2

Help! How do I turn off the water!

Accepted Answer

The primary shutoff valve will be on the edge of your property near the road.  It is usually set in the ground underneath a blue or black cover.

Question 3

Can I use a chemical drain cleaner?

Accepted Answer

We recommend attempting to clear simple clogs using a plunger if you have one. However, if you do not have a plunger, or it doesn't clear the obstruction, we do not recommend chemicals as they seldom work well, and can even cause more damage to the drains.

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